Frequently Asked Questions (FAQ)

1. What types of flowers do you offer?

We offer a wide variety of flowers, including fresh cut flowers, wedding bouquets, funeral arrangements, and seasonal blooms. Our selection includes roses, lilies, tulips, orchids, and more.

2. Do you provide same-day delivery?

Yes, we offer same-day delivery for orders placed before 4 PM. Please note that delivery times may vary based on your location.

3. Can I choose a specific delivery time?

We offer a specific time delivery service from 10 AM to 11 PM, available only in Johor Bahru. To ensure this service, please place your order 36 hours in advance. Additional fees apply.

4. What are your delivery fees?

Standard delivery fees vary based on the location and range from RM 80 to RM 100 for specific time deliveries. Standard delivery is free for orders over a certain amount, which you can check during checkout.

5. Do you deliver to areas outside of Johor?

Yes, we deliver to several areas including Kuala Lumpur, Penang, Shah Alam, Malacca, Kedah, Alor Setar, Ipoh, and Selangor. Specific time delivery is only available in Johor Bahru.

6. How do I place an order?

You can place an order through our website by selecting your desired products, adding them to your cart, and proceeding to checkout. You can also contact us for assistance.

7. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, online banking, and e-wallets. Please check our payment options during checkout.

8. What should I do if my order is incorrect or damaged?

If your order is incorrect or damaged, please contact us within 24 hours of delivery. We will work to resolve the issue promptly.

9. Can I customize my flower arrangements?

Absolutely! We offer custom arrangements for special occasions. Please contact us to discuss your requirements.

If you have any other questions, please feel free to reach out to us via our contact page.